Forward-deployed engineering for companies that need outcomes, not another hire
Software and AI rarely fail at the idea. They fail in the last mile.
The last mile is where nobody owns the outcome. An industry expert who comes into your company and delivers end to end: discovery, development, AI integration and deployment. With AI, one senior engineer now ships what a whole team did before. Hand over a set of tasks, or let us find the highest-impact improvements first. Either way, we stay until it runs in production.
What the numbers say about getting software and AI into production
None of these numbers are ours. They come from MIT, IDC and RAND, and together they describe the company that starts more than it finishes.
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95%
of enterprise generative AI pilots show no measurable profit-and-loss impact. The demo worked; the integration into the daily workflow never got finished.
MIT NANDA, The GenAI Divide: State of AI in Business 2025
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88%
of AI proofs of concept never reach production. For every thirty-three a company starts, four make it. The rest stall at the ERP, the data, security, or the team that was supposed to use it.
IDC, 2025
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2×
as often: the rate at which tools built with an outside partner reached deployment, compared with tools built alone. About two in three against one in three.
MIT NANDA, The GenAI Divide: State of AI in Business 2025
The pattern is the same whether the initiative is an AI assistant or a customer portal: the demo is the easy part. What is missing is the last mile, which is the integration with the ERP, the data that has to be cleaned first, the pipeline, the monitoring, and the people trained to use it. That is engineering, and it needs an owner. It is why the AI labs invented the forward-deployed engineer: someone who goes to the customer and builds until it works. We do the same for companies that cannot hire one. And because coding agents now do the typing, one industry expert delivers what used to take a team, with one person accountable for the whole outcome.
Although the role put less emphasis on .NET, Roberto also did excellent work on the .NET back end, and he was involved early in the decisions about improving our monorepo.
Ferdi Havenaar Manager IT Web & App, Vattenfall Twelve signs your company is behind on AI automation
Every statement is ticked, because at most companies most of them are still true. Walk through your own departments and untick only what you can honestly rule out. What is left is your score, and someone else's head start.
What we have learned delivering inside other people's companies
Utilities, healthcare, industry, government, and companies with no developers yet. The engagements that landed shared five habits.
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The last mile is the project.
Screens and models are the easy part. The identity provider nobody owns, the ERP with no documented API and the security review planned for the end decide the timeline.
Do this today. List every system the initiative touches and who owns its credentials. A missing name is your first risk.
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Discovery beats a wishlist.
A backlog written by IT describes what IT can see. The highest-impact work is the export someone cleans up by hand every Monday, and you only find it by sitting with the people who do it.
Do this today. Spend one day next to the team with the most tickets. Write down the three things they do by hand.
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AI is a feature, not a project.
The initiatives that returned money started with one slow workflow step and used a model for exactly that step, with a person checking the output. The ones that started with the technology produced a demo and a steering committee.
Do this today. For every AI idea, name the step it replaces and the person who checks it. If either is blank, it is not ready.
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One expert with AI outdelivers a team without it.
Most of what a team costs is keeping it aligned. With agents doing the typing, one engineer who understands the whole stack ships what the team shipped, as long as what they learn lands in your repositories and not in their head.
Do this today. Ask every external engineer where what they know lives. Insist on written decisions in your repository.
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Outcomes need an owner with hands.
A report changes nothing unless someone builds, and a team that only builds what it is told ships the wrong thing faster. One party accountable for the outcome in production is the whole idea, and why we price per outcome.
Do this today. Before signing with anyone, ask who is accountable for this running in production, and what happens to the price if it does not.
What sets Roberto apart is his proactive approach: he doesn't just build what's asked, but actively contributes to improving our product flows. A reliable and valuable development partner who consistently delivers quality work.
Alex Wesselink UX Designer, Vattenfall How an engagement runs
Fixed steps, short feedback loops, no long silences. The same structure whether you hand us a backlog or ask us to find the work.
What you can count on
- A ranked list of high-impact work and a scoped plan with a realistic estimate before you commit to anything
- Code, documentation and infrastructure in your repositories and accounts from day one
- Automated tests and deployment through a pipeline from the first sprint
- Working software you can click through every two weeks
- AI features with evaluation, guardrails and a person in the loop, never a black box
- Your coding guidelines, security and compliance requirements, and release process, followed; or set up with you if you have none yet
- Written decisions and lint rules at handover, so your own team can keep the pace
- The people you talk to are the people who build; no handoff to a junior team
Roberto from Heckers Software joined our team. Not by immediately bulldozing through the code, but by carefully and thoughtfully paving the right paths with insight and calm.
Peter Nieuwenhuyse Software architect & Angular coach No obligation. A short call to see whether we are the right fit.
From the people we have worked with
Every engagement is delivered by founder Roberto Heckers himself. These are the words of people who had him inside their team.
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Roberto looks beyond his own scope and contributes structurally to quality and maintainability. A very reliable and substantively strong developer.
Ferdi Havenaar Manager IT Web & App, Vattenfall -
Roberto treats colleagues with respect, especially the less experienced ones, taking on a mentoring role and sharing knowledge without ego. He helps build a team where people grow, not just the codebase.
Peter Nieuwenhuyse Software architect & Angular coach -
It was a pleasure working with Heckers Software and having Roberto on our team.
Nico Vandenbroucke IT-Directeur, Wit-Gele Kruis West-Vlaanderen
Questions we hear before every engagement
What is a forward-deployed engineer, and why an engagement rather than hiring one?
A forward-deployed engineer is the role the AI labs and Palantir use for an engineer who goes to the customer, works inside their company and builds until the product delivers. The good ones are rare, expensive and in demand, and most companies will not find one in a six-month search. We offer the same way of working as an engagement: one industry expert who, with coding agents doing the typing, delivers what a team did before, at a fixed price per outcome instead of a salary, with everything written into your repositories so nothing leaves in one head, and with a team built around him when an outcome needs more hands. You get the outcome ownership of the role without the hiring, the payroll or the search.
We already know what we want built. Do we still need discovery?
Not the full two weeks. We spend a few days scoping what you hand us: the integrations it touches, the people who will use it, what done looks like in production. Then you get a fixed price and a timeline. If scoping turns up something more valuable than the original ask, we tell you and let you decide.
We do not know where AI fits in our company. Is that a problem?
That is the normal starting point, and it is what discovery is for. We sit with the people who do the work and find the steps that are slow or expensive. Some of those are AI shaped: reading documents, classifying requests, drafting answers. Many are not, and need ordinary software or an integration. We rank by return, not by technology, and we say when a model does not earn its place.
Fixed price or time and materials?
Fixed price per outcome, in every tier. For an outcome you hand us, a few days of scoping set the price; for work we find, the two-week discovery does. Both are short and priced separately, so you never pay for a build you have not scoped. In the Advanced tier the outcomes are planned a quarter at a time, each with its own price.
Who owns the code, the models and the data?
You do, from the first commit. Everything lives in your repositories, your pipelines and your cloud account, including the prompts, evaluation sets and configuration behind any AI feature. Your data never trains anyone's model. If we part ways tomorrow, you lose nothing but us.
What happens when you leave?
Your developers get a working session, not just documentation, and the decisions we made are written down with the lint rules that enforce them. After that you choose: run it yourself, keep us on call, or take the next outcome from the list together. There is no maintenance contract you did not plan for, and the workshops exist for teams that want to keep the pace on their own.
How does this fit with our security and compliance teams?
We involve them in discovery, not at sign-off. Your guidelines, review process and release gates apply to us as they apply to your own developers, and that includes how any AI feature handles data. We have worked under the requirements of utilities, healthcare, defence and government. If you have no such requirements yet, we set up the sensible defaults so you are not the company that adds security after the breach.
Can you work inside our existing Angular or Nx workspace?
That is the most common case. We build inside your workspace, respect its module boundaries and, where they are missing, help put them in. If the codebase itself is the problem, the architecture assessment is the place to start: a fixed-scope outside read that becomes the first part of discovery.
Who actually does the work?
Roberto Heckers, the person you talk to first. With coding agents handling the typing, one senior engineer who knows the whole stack covers what used to need several people, and that keeps communication direct and the decisions consistent. When an outcome genuinely needs more hands, engineers we have worked with before join under the same lead and the same rules.
We are a startup with an idea and no developers yet. Is that too early?
No. That is the moment where the most money is saved or wasted. Discovery cuts the idea down to a first version real users can try, and we set up the repositories, pipeline and cloud account in your name from day one, so whoever you hire later walks into a working project instead of a supplier's black box.
Three ways to bring us in
Every tier is a fixed price per outcome. Pick by how much you want us to find for you: one outcome you hand us, discovery plus the outcomes it turns up, or a roadmap of them.
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Minimum
One outcome you can already describe, delivered end to end.
One outcome, from three weeks
Fixed price per outcome, set after a few days of scoping
- A few days of scoping, then a fixed price
- Front end, API, data and integrations, in your repositories
- Tests and a deployment pipeline from the first week
- Working software to click through every two weeks
- Documentation and a handover session
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Standard
Most companies choose this
Discovery first, then the highest-impact outcomes, owned rather than staffed.
Two-week discovery, then two-week increments
Fixed price per outcome, set after discovery
- Everything in Minimum
- Two-week discovery: a ranked list and a scoped plan
- AI wired in where it earns its place, with guardrails
- A demo every two weeks with your stakeholders
- More hands brought in when the scope needs them
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Advanced
A roadmap of outcomes, quarter by quarter.
Quarterly, renewed per outcome list
Fixed price per outcome, planned a quarter at a time
- Everything in Standard
- Roadmap refreshed every quarter with the people who do the work
- A team assembled when one person is not enough
- AI enablement for your own developers
- Monthly steering with leadership
Every outcome is priced on its own, before we build it. Scoping and discovery are short and priced separately, and end in a scoped plan, so you commit to delivery knowing scope and price. Our default stack is Angular, TypeScript, .NET, Node.js, SQL and Azure, with the Claude and OpenAI APIs for AI features; where your platform requires another, we work in yours.
Something else in mind? Tell us what you need